03/2023 My mom had Dementia, and our family transferred her to Normanna in Burnaby. The Normanna staff welcomed my mom, and four siblings with open arms, making the transition very smooth and comfortable. Between my two sisters and I, we visited Normanna daily, and were always greeted with a warm...

12/2022 Thank you so much for the wonderful family meeting.  It was especially wonderful to see the listening ear and response to the strong resident voice. I believe Normanna is one of the best care places I have  been connected with, and over my career before retirement, I’ve been in...

07/2022 To all Staff of Normanna,   On behalf of Andy’s family I would like to that you all for the excellent care you provided over the past years. Andy was very comfortable at Normanna and was very appreciative of your kind, cheerful approach to his needs. ...

07/2022 To the Staff of Normanna, We would like to thank you all for the wonderful care you gave our mother Marion and the kindness you extend to us. We always felt comfortable knowing that our mom was in your home. ...

05/2022   I just want to express my gratitude for the way the staff have looked after my mother Nana. They are the most caring, compassionate people I have ever met. They made my mother’s stay at Normanna feel like home. I can’t thank you enough for your kindness and...

04/2022 My family is so grateful for everything that you do at Normanna, as always, especially these past few years during the pandemic. I can only imagine how much work it has been to keep people  safe and keep everything running given all the requirements and challenges. It’s been a...

04/2022 I would like to take the time to let the nurses, care aids and all staff at Normanna, how grateful I am for the care that my 92 years old mom is receiving. Through this awful time, I see that no matter how stressful it is, the team pulls...

Our family wanted to say “thank you” to all staff at Normanna for being like a family to my mother. We are all grateful for the love, compassion and care they have given to our mom. ...

We wanted to express our deep appreciation to the staff of Normanna for the love, care and attention they extended to my mother while there. Although battling stage 4 cancer and being in a great deal of pain consistently..she was always thankful for how kindly she was treated. The Normanna...

The staff at Normanna have been great at helping with the on-site visits and the virtual visits. Our family recently had a zoom visit  in honour of my mother’s birthday. The Ostheim staff helped connect her with  13 people during this virtual visit. The recreation staff helped get a birthday...

“Thanks to you and everyone at Normanna for keeping Covid-19 at bay. It is a daunting task and we are certain it wears on you and all the staff members. Keep up the good fight. You know that we appreciate all the extra effort that all are putting forth. Cheers!...

“The care here has been fantastic for Ken & family.  Our thanks to all the Solheim staff.” ...